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Warranty

Internal Blind Warranty

10 YEAR FABRIC WARRANTY
All internal Bricos & Shaw Screen Blinds
5 YEAR FABRIC WARRANTY
All internal Bricos fabrics excluding Screens Blinds
3 YEAR ROLLER BLIND WARRANTY
Fabric and components from Security Plus own range
2 YEAR WARRANTY
Fabric and components of all Express Blinds and Shaw fabrics
1 YEAR WARRANTY
All moveable parts, chains and installation
This warranty is limited to the repair or replacement of the
defective materials and components. Repairs will be made with
like or similar parts. Security Plus reserves the right to discharge
its obligations under this warranty by refunding the original
purchase price of the defective materials or components.
NOT COVERED
This warranty excludes:
Any condition or damage relating to, or resulting from,
accidents, alterations. Discoloration or fading over time,
misuse, abuse, normal wear and tear, removal and/or
reinstallation, force majeure including, without limitation,
storm, fire, floods, standing water, explosions, earthquakes,
vandalism, riots, acts of war, pollutants or other occurrences
beyond the control of Security Plus.
NO EXTENSION TO WARRANTY PERIOD
Repairs carried out, or replacement provided, under this warranty
do not extend the relevant warranty period, and do not initiate a
new warranty period. The Warranty period for any replacement
parts or new Goods installed will end together with the initial
Warranty.
INTERPRETATION
This Warranty shall be interpreted and applied subject to the
operation of any statue applicable in Australia, the terms of
which cannot be excluded by the parties, including (if applicable)
relevant provisions of the Trade Practices Amendment (Australian
Consumer Law) Act (No. 1) 2010 and similar State legislation.
The exception of the matters outlined in this document, all
other implied terms, warranties, conditions and consequences
are excluded.
WARRANTY CLAIMS
Warranty claims must be made as soon as possible after
discovery of the defect and, in any event, within the warranty
period.
Warranty claims must be accompanied by proof of payment
of the full purchase price by the original purchaser. With the
exception of the matters outlined in this document, all other
implied terms, warranties, conditions and consequences
are excluded.

Security Doors Warranty

7 YEAR WARRANTY
Aluminium frames and door structure.
5 YEAR WARRANTY
All Stainless Steel Screens and Cast Aluminium Grilles.
Steel Grilles and Steel Doors with extra rust protection.
2 YEAR WARRANTY
Rust free Steel doors without extra Rust protection.
1 YEAR WARRANTY
On all moveable parts, locks, DVA mesh and door closers
1 YEAR INSTALLATION WARRANTY
Any installation issues will be fully covered by Security Plus
for 12 months after the installation date.
This warranty is limited to the repair or replacement of the defective
materials and components. Repairs will be made
with like or similar parts.
AFTER CARE INSTRUCTIONS
Security Plus recommends that all surfaces be kept clean by prompt
removal of all dust, dirt, grime and any foreign matter using clean
water and a small amount of mild detergent. Do not under any
circumstances use any abrasive type cleaning agent (Ajax or similar)
or cleaning material (such as steel wool) as it will damage the
anodised or powder coated surface. Thoroughly wash off any residue
of detergent with clean water. Regularly cleaning will keep your door
looking like new!
NOT COVERED
This warranty excludes:
Any of the following occurring more than 14 days after installation:
Locks coming out of line (this mostly occurs in new homes)
Door jambs that expand or shrink due to weather conditions; or
Any of the following occurring more than 7 days after installation:
Holes or tears in flyscreen mesh
Holes or tears in mesh or sagging of Fly, Tuff mesh doors
Dents, holes in mesh or mesh coming out of frames in DVA fly
doors
Scratches on aluminium door frames or handles
Adjustment of door closers
Goods that have not yet been paid in full.
Any condition or damage relating to, or resulting from, accidents,
alterations. Discoloration or fading over time, misuse, abuse,
normal wear and tear, removal and/or reinstallation, force majeure
including, without limitation, storm, fire, floods, standing water,
explosions, earthquakes, vandalism, riots, acts of war, pollutants
or other occurrences beyond the control of Security Plus.
Installations subject to salt spray or marine influences, severe
industrial or corrosive environments or internal situations subject
to moisture laden air.
The general warranty does not apply to any damage due to failure
of owners to follow maintenance procedures, alteration of the
product in any way, fire abuse, misuse and normal wear and tear.
NO EXTENSION TO WARRANTY PERIOD
Repairs carried out, or replacement provided, under this warranty do
not extend the relevant warranty period, and do not initiate a new
warranty period. The warranty period for any replacement parts or
new Goods installed will end together with the initial warranty.
INTERPRETATION
This warranty shall be interpreted and applied subject to the operation
of any statue applicable in Australia, the terms of which cannot be
excluded by the parties, including (if applicable) relevant provisions of
the Trade Practices Amendment (Australian Consumer Law) Act (No.1)
2010 and similar State legislation. The exception of the matters
outlined in this document, all other implied terms, warranties,
conditions and consequences are excluded.
WARRANTY CLAIMS
Warranty claims must be made as soon as possible after discovery
of the defect and, in any event, within the warranty period. Warranty
claims must be accompanied by proof of payment of the full purchase
price by the original purchaser. With the exception of the matters
outlined in this document, all other implied terms, warranties,
conditions and consequences are excluded.

Plantation Shutters Warranty

Security Plus warrants its internal plantation shutters for five (5)
years, and internal plantation shutter moveable components for a
period of one (1) year.
This warranty is against any defects in material or workmanship
and is in addition to any other obligations imposed by law.
Warranty comes into effect only when full payment of order is received.
This warranty does not include freight and installation costs.
To comply with the “Terms and Conditions of Warranty” the
completed warranty and original invoice is required by the customer.
By placing an order with Security Plus you are accepting the
Terms and Conditions set out in this warranty policy.
This warranty does not cover:
Abuse or misuse
Every day wear and tear
Overexposure to moisture
Maintenance and care not in accordance with the
recommendations listed below
Damage to premises
Use of silicon and chemical based sprays
Improper, inappropriate or unauthorized replacement parts,
repairs or maintenance voids this warranty.
Due to manufacturing, natural variations in colour, grain and
texture in these products, Security Plus is not able to guarantee
exact matches to samples, nor are they able to guarantee exact
matches on subsequent orders or warranty replacements.
MAINTENANCE
We suggest regular dusting of the shutters with a dusting wand
or vacuum with brush attachment and when required, wipe down
with a damp cloth. Do not use chemical based cleaning products
to clean the shutters.
OPERATION OF SHUTTERS
Louvres are simply operated by the vertical Tilt Rod or by tilting
the blades themselves.
If the blade tension becomes loose or tight, using a Phillips
head screwdriver, adjust the tensioning screws located on the
side of the shutter to the desired tension.
Your timber shutter is a natural product and over time will age
from the effects of the sun. There may also be some slight
colour change as the timber ages and matures.
If the shutters are bi-folded, please ensure the blades are
closed prior to stacking in order to prevent damage.
Plantation Shutters; being a natural product manufactured from
Basswood will be affected by the environment and use. We stand
by the workmanship in our product, which is manufactured from
the finest grade timber, however, Security Plus cannot be held
responsible for modification.
In no event shall Security Plus be liable for incidental or
consequential damages, or for any expense associated with
such damages. Repair or remakes of defective products is the
sole remedy under this warranty and in no event shall Security
Plus be liable for costs to remove and/or reinstall a product that
they have not originally fitted.
All warranties are valid for as long as the original purchaser owns
the shutters provided. Any resale or other transfer of the product
and/or materials voids this warranty.

Roller Shutters Warranty

10 YEAR WARRANTY
This covers pelmets, axles, curtains, clips, tracks and flashing
5 YEAR WARRANTY
All Shutter Supplies 240V (electric) motors.
12V (battery operated) tubular Motors.
2 YEAR WARRANTY
12V (battery operated) L10 motors and E-Port controllers
1 YEAR WARRANTY
Any installation issues will be fully covered by Security Plus
for 12 months after the installation date.
This warranty is limited to the repair or replacement of the
defective materials and components. Repairs will be made
with like or similar parts.
AFTER CARE INSTRUCTIONS
Ensure curtain is not obstructed when in downward motion.
Security Plus recommends washing down with warm soapy
water using a soft bristle brush, followed by a clean water rinse.
Do not use any abrasive cleaning materials. Regularly cleaning
will keep your roller shutter looking like new!
NOT COVERED
This warranty excludes:
Any condition or damage relating to, or resulting from,
accidents, alterations. Discoloration or fading over time,
misuse, abuse, normal wear and tear, removal and/or
reinstallation, force majeure including, without limitation,
storm, fire, floods, standing water, explosions, earthquakes,
vandalism, riots, acts of war, pollutants or other occurrences
beyond the control of Security Plus.
Installations subject to salt spray or marine influences, severe
industrial or corrosive environments or internal situations
subject to moisture laden air.
The general warranty does not apply to any damage due to
failure of owners to follow maintenance procedures, alteration
of the product in any way, fire abuse, misuse and normal wear
and tear.
NO EXTENSION TO WARRANTY PERIOD
Repairs carried out, or replacement provided, under this warranty
do not extend the relevant warranty period, and do not initiate a
new warranty period. The Warranty period for any replacement
parts or new Goods installed will end together with the initial
Warranty.
INTERPRETATION
This Warranty shall be interpreted and applied subject to the
operation of any statue applicable in Australia, the terms of which
cannot be excluded by the parties, including (if applicable) relevant
provisions of the Trade Practices Amendment (Australian Consumer
Law) Act (No. 1) 2010 and similar State legislation. The exception
of the matters outlined in this document, all other implied terms,
warranties, conditions and consequences are excluded.
WARRANTY CLAIMS
Warranty claims must be made as soon as possible after discovery
of the defect and, in any event, within the warranty period.
Warranty claims must be accompanied by proof of payment of the
full purchase price by the original purchaser. With the exception
of the matters outlined in this document, all other implied terms,
warranties, conditions and consequences are excluded.

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